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Privacy Policy

Last updated: June 19, 2026

Overview

This privacy policy explains how we collect, use, and protect personal information provided through our website and services. We are committed to maintaining the confidentiality and security of client information.

Information We Collect

We collect information you provide directly when submitting inquiry forms, including your name, email address, service selection, and any additional details you choose to share about your property requirements.

Our website automatically collects technical information such as IP addresses, browser types, and pages visited through standard web server logs and analytics tools.

How We Use Your Information

Personal information is used to respond to inquiries, schedule consultations, provide requested services, and communicate about matters relevant to your engagement with our practice.

We may use aggregated, non-identifying information to analyze website usage patterns and improve our services.

Information Sharing

We do not sell, rent, or trade personal information to third parties. Information may be shared with professional service providers who assist in delivering our services, including conveyancers, building inspectors, and property managers, only with your consent and as necessary to fulfill service agreements.

We may disclose information when required by law or to protect our legal rights.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Client records related to completed transactions are retained according to applicable professional standards and legal requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also object to processing or request data portability where applicable under Australian privacy law.

To exercise these rights, contact us at [email protected].

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. See our Cookies Policy for detailed information.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated through website notices or direct communication with active clients.

Contact Information

For questions about this privacy policy or our data practices, contact us at [email protected].

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